JSW CRM 5 Documentation

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Folder Review-reactions-helpdesk

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document Reviews reactions helpdesk form Popular

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New in JSW CRM 4 version 5 is a system for creating & managing various review / reaction forms or just a form that let visitors directly ask a question on your website.

You can create the form by making a (hidden) JSW CRM menu item, where you can configure the form.

The reaction/reviews form has the following standard fields:

  • Seo setting Review
  • Name, city, e-mailaddress
  • Quote
  • 2 question/answer fields
  • 6 rating fields to let user rate your services for example with stars
  • A description field where a extended question can be filled in
  • A field where the visitor can recommend you

Per form you can set the fields you want to show in the form. The data you collect can be stored in a (special) category & mailled to a emailaddress after the visitor has filled in the form.

The review system is set-up multilanguage so the subjects of the fields can be set in the Joomla language override system. 

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Test examples

To test one of the examples log-in with:
Test account as frontend editor:
username: testuser
Password: testuser2022

Test account as Visitor/guestuser:
username: guestuser
Password: guestuser2022

Log-in as one of the example users here

 

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